We know these are difficult times for everyone as a result of COVID-19 virus UK and EU orders could take 10 - 20 extra working days to be delivered and International orders may take longer. But please rest assured your order will still be delivered to you as quickly and as safely as possible.
We appreciate your patience in these difficult times. We recommend monitoring your local postal service for up-to-date information on deliveries in your local area, as these vary from region to region.
Please feel free to reach out to us anytime if there are any concerns about any order in transit. Because the situation is complex and constantly developing, our delivery times may also change, and we will endeavour to do our best to keep the information on our site up to date.
Rest assured that we are following the situation closely, if anything changes, we’ll let you know. Stay safe and take care of each other.
Q: 'How long will my order take to be delivered?'
A. UK and EU orders could take 10 - 20 working days to be delivered and International orders may take longer. But please rest assured your order will still be delivered to you as quickly and as safely as possible.
Q: 'Is my order still coming?'
A. There may be a delay with your order, but rest assured it is on its way to you. We recommend keeping an eye on your local postal service's website for up to date info on the current status of the delivery service, as this varies from area to area.
Q: What's 'Non contact postage'?
A. Some local delivery services are opting to use 'non contact delivery' - a method that involves the postal worker knocking your door and leaving the parcel on your doorstep instead of handing it to you directly, to avoid direct human contact.