FAQs

Q: 'How long will my order take to be delivered?'

A. UK and EU orders could take 10 - 20 more working days to be delivered and International orders may take longer. But please rest assured your order will still be delivered to you as quickly and as safely as possible.

Q: 'Is my order still coming?'

A. There may be a delay with your order, but rest assured it is on its way to you. We recommend keeping an eye on your local postal service's website for up to date info on the current status of the delivery service, as this varies from area to area.

Q: What's 'Non contact postage'?

A. Some local delivery services are opting to use 'non contact delivery' - a method that involves the postal worker knocking your door and leaving the parcel on your doorstep instead of handing it to you directly, to avoid direct human contact.